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Pete Neubig and Steve Rozenberg met in 2005 and after a year of flipping properties together Pete and Steve decided, instead of giving all that equity away, they should purchase instead of flipping the homes they were finding. Pete and Steve purchased 31 homes from 2006 through 2010. Empire Industries was born out of a necessity, not as a way to get into real estate to make a profit. We quickly found that the systems you put in place for 5 units do not work for 25 units. We started having management nightmares. We created our systems and partnerships based on our own needs.
Our Story
Property Management Can Be A Full Time Job
We discovered just running our existing properties were more than a full time job. For example, finding and managing reliable maintenance people was challenging. It was hit or miss whether the maintenance person would show up for an appointment with the resident. Many times we would be charged more hours than they actually worked.
The next hurdle was finding and retaining top quality tenants. Screening and leasing to the correct resident is paramount. Problem tenants cause damage, time and money to a landlord. We were putting in bad tenants whom we had to evict, caused damage to our properties and created a much higher cost for our make readies. This too, becomes a full time job. When you are under economic pressure to get properties rented, it’s awfully tempting to take the first person who shows up.
Now add in all the administrative tasks necessary in running a property investment business, book keeping, eviction processing, property tax protesting, rent collections, paying invoices and tax preparations, and now you have a third full time job. Both of us were already working full time, the last thing we wanted was another full time job. For a passive investment strategy, this was turning out to be active income.
Property Investment Is A Business
We were in a bad loop. So what was the answer? Robert Kiyosaki, who wrote “Rich Dad Poor Dad”, stated that “you need to build your team.” We took that to heart and aligned ourselves with partners that are business owners themselves and understand the success of our business is the success of their business.
The systems we created were not created with a management company in mind, but the management company became a by-product of our systems.
We’ve learned that whether you own one house or fifty houses you own a business. If you do not treat your properties like a true business with a team consisting of at least, a property manager, accountant and a maintenance technician to run the day-to-day affairs of your business, you will not have the time or money to invest in expanding your business. We provide that team for you, freeing your time and resources to expand your investment business.
Our management company will free up your time, give you reliable and cost effective service and allow you to spend time with your loved ones, do the things you love in your free time, increase your business by finding and purchasing deals instead of managing headaches, and have peace of mind!
Our Mission
Empire Industries Vision
Highest customer service ranking property management company in Dallas.
Empire Industries Mission statement
Empire Industries is a team of committed, positive and goal oriented people with integrity who are always striving to provide the best customer service for our clients.
We are a property management company for single-family homes. We provide all aspects of property management including maintenance, eviction services, accounting and leasing.
Our clients are seeking a better life for their family by investing in real estate. Our goal is to make their investment truly passive. Our clients are always informed but spend little time on their investments. Empire utilizes volume based discounts and passes the savings onto our clients. Our clients are allowed more time and money to purchase more investments because of their partnership with Empire Industries.
Empire Industries views property management from an investor standpoint. Built on the principals of investing by two seasoned investors, Empire Industries stresses the importance of having the properties cash flow. We are our client’s teammates working towards a common goal – having their investment produce income.
Empire Industries:
“Providing Frustration Free Property Management By Investors For Investors”.
Our Core Values
DOTS
1) Dedicated Professionals who believe in the brand and do the right thing always
2) Provide customers with the “WOW” experience
3) We have fun working together as a Team to achieve a common goal
4) Dedicated to Self-improvement to grow as a person and for the company
Our 3 Point Promise
100% owner satisfaction
We have a love us or leave us, no strings attached policy. As an investor myself, one of the things I didn’t like was the fact that a lot of property managers wanted to hold a huge termination charge over my head. I don’t think that you, as a client, should be held to that either, so we do not charge a termination fee.
If you’re not happy with us, please just give us thirty days notice. Just because you have a house and we have a management company does not necessarily mean that we’re gonna be a good fit. We want a great business. People love our business. If not, no harm no fowl, and you can go on to another company. Our love us or leave us is a great promise.
About Pets
If we put a pet in your property, we screen that pet very carefully with veterinarian bills and talking to the prior landlords about any past damage. When we put that pet in the property, we will actually guarantee $2500 over the security deposit for any pet damage that happens. We are the only company that does this, and it is a great way to get your property rented quicker.
80% of all residents have what is considered a pet. Remember that even a gold fish could be a pet. Most landlords, when they think of a pet, they think of a huge great Dane that’s going to be tearing through the house. I hate to say it, but I’ve seen children do more damage than I’ve seen pets. We’re very meticulous when we screen our pets. If for some reason they do damage, we put our money where our mouth is and we cover that.
Twelve-month tenant placement
If we put a screened and vetted tenant in the property and for any reason that tenant leaves in the first twelve months, we will release the property at our cost. We will eat the cost, zero cost to you, because we are so sure of how we do this. We have a 1% eviction rate. We release a lot of properties every month. We have a great system, but we want to show you that we’re a partner of yours and not just leasing properties and putting people in just so that we can get releasing fees again.
